Nestle into a Good Book
Terms and Conditions
Effective Date: Jan 1, 2024
Welcome to Black Hen Street Books. These Terms and Conditions govern your use of our website and the purchase of products from our online bookstore. By accessing or using our site, you agree to comply with and be bound by these terms. If you do not agree with these terms, please do not use our site.
1. Acceptance of Terms
By accessing and using Black Hen Street Books, you confirm that you are at least 18 years old, or you are using the site under the supervision of a parent or guardian. If you are using the site on behalf of an organization, you represent that you have the authority to bind that organization to these terms.
2. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the site. Your continued use of the site after any changes indicates your acceptance of the new terms. Please check this page periodically for updates.
3. Account Registration
To make purchases on [Your Bookstore Name], you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
4. Product Information
We strive to provide accurate descriptions and images of our products. However, we do not warrant that product descriptions or other content on our site are accurate, complete, reliable, current, or error-free. If a product offered by Black Hen Street Books is not as described, your sole remedy is to return it in unused condition.
5. Pricing and Payment
All prices are listed in U.S. Currency and are subject to change without notice. We reserve the right to correct any pricing errors and to refuse or cancel any orders that may have been placed at an incorrect price. Payments can be made via Credit Card, and/or other available online options. By providing payment information, you represent that you are authorized to use the payment method.
6. Shipping and Delivery
Shipping costs and delivery times may vary based on location and the shipping method selected at checkout. We will make every effort to ship your order promptly, but we are not responsible for any delays caused by shipping carriers or other factors beyond our control.
7. Returns and Refunds
If you are not satisfied with your purchase, you may return eligible items within 30 days of receipt for a full refund or exchange, provided they are in new and unused condition. To initiate a return, please contact our customer service team at downonemedia@gmail.com.
8. Intellectual Property
All content on Black Hen Street Books, including text, graphics, logos, and software, is the property of Black Hen Street Books or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.
9. Limitation of Liability
To the fullest extent permitted by law, Black Hen Street Books shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the site or any products purchased from us. Our total liability to you for any claims arising out of or relating to these terms or your use of the site shall not exceed the amount paid by you for the product in question.
10. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Common Wealth of Virginia. Any disputes arising out of or relating to these terms shall be resolved in the appropriate courts located in [insert location].
11. Contact Information
For questions about these Terms and Conditions, please contact us at:
Down One Media, Inc.
blackhenstreetbooks.com
downonemedia@gmail.com
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By using our website, you acknowledge that you have read, understood, and agree to these Terms and Conditions. Thank you for choosing Black Hen Street Books! Happy reading!
Return and Refund Policy
Return and Refund Policy for Black Hen Street Books
Effective Date: January 1, 2024
At Black Hen Street Books, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we are here to help. Please review our return and refund policy below.
1. Returns
- Eligibility for Returns: You may return most new, unopened items within 30 days of delivery for a full refund or exchange.
- Condition of Items: Items must be in their original condition, unused, and in the original packaging. Books that have been read, marked, or damaged cannot be returned.
2. Non-Returnable Items
The following items are non-returnable:
- Gift cards
- Downloadable software products
- Opened or used items, including books that show significant wear or damage
-Bargain buys
-Used books
3. How to Initiate a Return
To initiate a return, please follow these steps:
1. Contact our customer service team at downonemedia@gmial.com to request a return authorization.
2. Provide your order number and reason for the return.
3. Once your return is authorized, we will provide you with instructions on how to return the item.
4. Shipping Costs
- Return Shipping: You will be responsible for paying your own shipping costs for returning items unless the return is due to a mistake on our part (e.g., wrong item sent).
- Original Shipping Charges: Original shipping charges are non-refundable.
5. Refunds
- Processing Time: Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days (typically 5-10 business days).
- Partial Refunds: In some cases, a partial refund may be granted if the item is not in its original condition, is damaged, or is missing parts for reasons not due to our error.
6. Exchanges
If you would like to exchange an item for a different title or variant, please initiate a return as described above and place a new order for the item you want.
7. Contact Us
If you have any questions about our return and refund policy, please contact us:
Down One Media, Inc.
blackhenstreetbooks.com
downonemedia@gmail.com
Thank you for shopping with Black Hen Street Books! We appreciate your business and are committed to providing you with quality products and services.
Copyright © 2024 Black Hen Street Books - All Rights Reserved.
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